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Tips for Ordering on the Website

Need Help?

The easiest way to use our website is to register an email address and password. You may proceed as a guest, however you will only have the ability to send one package to one address per transaction.

In the upper right-hand corner of our home screen there are three icons the first for your profile, second for gift certificates and the third for your shopping cart. 


Click on the profile icon to create your profile.


 Once logged in you can click on the profile icon and a drop-down menu will appear.





In the addresses tab, you may add as many addresses as you like. Doing this first will make the rest of the ordering process much simpler.

Shop like you would on any other website, don’t forget to write a message for the gift card letting them know who it’s from!

Once done with shopping you have the option to view cart or check out. Viewing your cart will only allow you to adjust quantities, at the bottom of the view cart page there is an option to check out. When you are ready to check out there is an option to ship to multiple addresses (in green writing) under the shipping category. If you click that, each individual item will have a drop-down menu to choose any addresses you have already input into your address book.


After selecting your preferred shipping method, there is a place to write any comments to us regarding your order, such as a forgotten gift message or a preference regarding packaging.

Make sure you enter your billing name and address, not a recipients.

Continue to enter your credit card information in.

FYI- we do not have coupon codes available, but if you sign up for our newsletter, we do have sales in the winter.

You will receive a confirmation email once your order is placed.

Tip from the Sugarbush Shipping crew:

Unless specifically requested, we will choose either UPS or USPS depending on address and location.

These tips are for ease of ordering on our website. However, if you’re still unsure about our ordering system we welcome a phone call (800)281-1757 or email